Privacy policy

This Privacy Policy explains how Hivoltech Industries LLC (“Hivoltech,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our websites, create an account, or use our inveazy software-as-a-service platform (the “Service”). Hivoltech is located in Oregon, United States. This policy applies to administrators, employees, contractors, and other users invited to a workspace.

1. Information we collect

Depending on how you use the Service, we may collect:

• Account information — name, email address, username, password hash, role, and organization or tenant affiliation.
• Profile and workspace data — preferences, job title, time zone, and settings you configure in the application.
• Customer content — records, documents, messages, and other data you or your organization submit while using enabled modules.
• Usage and technical data — log data, IP address, browser type, device identifiers, pages viewed, actions taken, and diagnostic information.
• Communications — support requests, feedback, and correspondence with us.
• Billing information — if applicable, billing contact details and transaction references processed by our payment providers.

2. How we use information

We use personal information to:

• provide, operate, maintain, and secure the Service;
• authenticate users and enforce permissions within your organization;
• process transactions and manage subscriptions;
• respond to support requests and communicate about the Service;
• monitor performance, troubleshoot issues, and prevent fraud or abuse;
• comply with legal obligations and enforce our Terms of use;
• improve features and develop new functionality, using aggregated or de-identified data where possible.

3. Legal bases for processing

Where required by applicable privacy law, we process personal information based on one or more of the following: performance of a contract with you or your organization; legitimate interests in operating and improving the Service; compliance with legal obligations; and, where applicable, your consent.

4. How we share information

We do not sell personal information. We may share information with:

• Service providers — hosting, database, email, analytics, payment, and security vendors that process data on our behalf under contractual safeguards.
• Your organization — administrators within your tenant may access user and activity information according to your internal policies and roles.
• Legal and safety — when required by law, regulation, legal process, or to protect rights, safety, and security.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to continued protection of personal information.

5. Cookies and similar technologies

We use cookies, session tokens, and local storage to keep you signed in, remember preferences, and protect the Service. Essential cookies are required for core functionality. Where non-essential cookies are used, we will provide appropriate choices as required by law.

6. Data retention

We retain personal information for as long as needed to provide the Service, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and your organization’s configuration. When data is no longer required, we delete or de-identify it in accordance with our retention practices.

7. Security

We implement administrative, technical, and organizational measures designed to protect personal information, including access controls, encryption in transit where supported, monitoring, and secure development practices. No online service can guarantee absolute security; you are responsible for safeguarding your credentials.

8. International transfers

If you access the Service from outside the country where our systems are located, your information may be transferred to, stored in, and processed in other countries. Where required, we use appropriate safeguards for cross-border transfers.

9. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to receive a portable copy. You may update profile information in the Service where available. To exercise rights, contact us using the channels below. We may need to verify your identity and coordinate with your organization’s administrator when the request relates to a business account.

10. Children

The Service is intended for business use and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can take appropriate action.

11. Changes to this policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the Service, by email, or by updating the date above. Your continued use after the effective date indicates acceptance of the revised policy.

12. Contact us

For privacy questions or requests, contact:

Hivoltech Industries LLC
Oregon, United States
Admin@Hivoltech.com

If you are an end user of a customer organization, you may also direct requests to your organization’s administrator, who controls much of the data processed in the Service.

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